Frequently Asked Questions

It is the French national standard for evaluating the antimicrobial efficacy of surface disinfection. Our SteamPro Hygienic Decontamination step is certified against it — an independent, third-party benchmark supporting the 180°C / 99.999% pathogen elimination claim.

No liquid chemical disinfectant. HydroClean is an enzymatic pre-treatment that breaks down organic soiling; disinfection itself is thermal, using 180°C dry steam. No chemical residue and no off-gassing.

Yes. The enzymatic HydroClean pre-treatment is non-toxic and certified safe for wool; the SteamPro step disinfects thermally at 180°C and leaves no chemical residue for household members or pets to be exposed to afterward.

A normal steam clean freshens the surface. Our protocol adds a certified enzymatic pre-treatment and a disinfection step certified against AFNOR NF T72-110 — so it's decontamination, not just cleaning, with documentation to back it.

Phuket for all soft-surface services. Marine flame retardant certification is available Thailand-wide.

Yes — the Baros allergen test is available on demand as an add-on, giving a before/after reading of allergen levels on the treated surface.

The surfaces dry in 2–3 hours under air conditioning. There is no chemical residue and no off-gassing, so once dry they are safe to use again.

Mattresses, sofas, curtains, carpets, and upholstered furniture — indoor and outdoor — plus outdoor cushions and delicate/technical fabrics such as Alcantara. Leather (aniline, suede, nubuck) is handled via our dedicated leather service. We treat soft surfaces and fabrics, not whole rooms or hard surfaces (except the Wellness Home Plan, which includes hard-surface steam).

Yes. We are the only MVM System (UK) certified applicator for marine flame retardant treatment in Thailand — required for commercial vessels under 500 tons under Red Ensign Group flags, renewed every 2 years.