Donlaya Bratta
Co-founder · Client experience & operations
Background in luxury hospitality and property management. Day-to-day leadership focused on client experience and operational standards.
About Us
We Didn't Set Out to Build a Cleaning Company
Our conviction
A health service, not a cleaning service
Donlaya brings a background in luxury hospitality and property management. Enrico's career spans hospitality, luxury goods, and property management. Together, they built the company on a single conviction: the places people live and stay should be genuinely safe, not just apparently clean.
That conviction shaped the mission from day one. Every treatment is designed to eliminate harmful pathogens and allergens without relying on harsh or toxic chemicals, so the environments people trust with their families and guests are safe by design, not by assumption.
Today the same certified protocol runs across everything we do: homes and villas, hotels and resorts, and yachts along the Andaman coast. The claim on every page of this site leads with the certification and the number behind it, because that's what changed how we see the work — and what we think you deserve to be able to verify.
Leadership
The people behind the protocol
Enrico Bratta
Founder · Protocol & technical direction
Career spanning hospitality, luxury goods, and property management. Founder — protocol, certifications, and technical direction.
How we work
Certified process, Phuket-rooted
Certified process
Every technician is trained on the AFNOR-certified HydroClean + SteamPro protocol — the same standard across residential, hospitality, and marine work.
Phuket & Thailand-wide
Based in Phuket for all soft-surface services. Marine flame retardant certification is available throughout Thailand.
Field notes & guides
Articles from Steam Cleaning Phuket — mattress care, hospitality hygiene, and the science behind the protocol.
Importance of Mattress Cleaning
A mattress is used more than any other soft surface in the house and cleaned less than any of them. Here is what builds up inside one, and why it matters for the air you breathe for eight hours a night.
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Interview with Enrico Bratta: Leading the Charge in Luxury Cleaning Solutions
Our founder on the move into medical-grade steam, why the equipment came from Italy, and what AFNOR certification actually changes for a hotel.
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Why You Should Prioritize Steam Cleaning Before the High Season in Phuket
High season doubles the traffic through your property and raises what guests expect of it. Six reasons the deep clean belongs before the rush, not after it.
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5 Reasons Why Steam Cleaning is Essential for Airbnb Properties in Phuket
Cleanliness is the review category that moves your ranking fastest. Five reasons certified steam treatment pays for itself on a short-let property.
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The Power of Good Sleep
Recovery, focus, and retention all run through sleep — and sleep runs through the surface you spend a third of your life on.
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The Ultimate Guide to Carpet and Rug Water Extraction
What hot water extraction actually does to a carpet, step by step — and why it is the first half of our protocol rather than the whole of it.
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Carpet Cleaning
How often carpets actually need professional treatment — with realistic intervals for pets, children, and allergy sufferers.
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Guide to Curtain Cleaning in Phuket
Curtains filter the air in every room they hang in — and in Phuket's humidity they collect more than dust. What the climate does to them, and how they are treated in place.
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The Secrets to Quality Sleep
A one-year-old mattress can hold millions of bacteria per square inch. A guide to what accumulates in bedding, how often to deal with it, and how to keep it from coming back.
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Sofa Cleaning
Sofas absorb everything a household produces and are almost never treated. Why steam suits them, and what to ask of whoever cleans yours.
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Mattress Cleaning
The full mattress treatment explained end to end — inspection through drying — and why we run extraction and steam together rather than choosing one.
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Steam Cleaning Phuket: Your Ultimate Solution for Cleaner, Healthier Spaces
An introduction to who we are, the two treatments that make up our work, and why we do it without chemicals.
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Get a quote, or ask us anything about the protocol and certifications.